Sleep Lady Reviews

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Sleeplady.com has a 30-day return policy for unopened and unused products, with items needing to be in their original condition with tags. A 15% restocking fee is applied to returns. Exchanges are not accepted, except for CPAP masks, which fall under a 30-Day Mask Exchange Program. This program allows a one-time exchange within 30 days of purchase to ensure the mask fits well and meets quality standards. For shipping, customers are responsible for the cost, and it's deducted from the refund if a mask is exchanged. The return and exchange policies were last modified on November 9th, 2023.

The Sleep Lady Shuffle Method® is a gentle sleep training technique created by Kim West, designed to teach babies and children from 6 months to 6 years old how to fall asleep independently. It involves the parent sitting in a chair next to the child's bed and providing comfort without picking the child up. Over time, the chair is moved further away from the bed until the parent is out of the room, allowing the child to self-soothe and sleep through the night. This method is considered a no-cry solution, focusing on a gradual withdrawal of parental presence to minimize stress for both the child and the parent.

Yes, there is a companion workbook for children with special needs available. You can also find Gentle Sleep Coaches with additional education in the special needs area by checking the directory under the "Special Needs" category.

Refunds for Gentle Sleep Solutions are only processed within 30-days of the original purchase. Refund requests after this date will not be processed. To receive a refund, you will need to follow certain steps such as watching specific videos, posting questions in the FB group, and reading the blog "Sleep Coaching Fails". If you're still unsatisfied, you can submit a refund request after completing these steps.

Cancellations, rescheduling appointments, or non-showing within 24 hours of the scheduled appointment time will result in a deduction of 15 minutes of time or one follow-up call. Consulting and follow-up services are non-transferable and non-refundable. They must also be used within 4 months of access to the course.

To request a refund, you can email support@sleeplady.com. Refunds will be processed on a weekly basis, usually 7-10 days from the time the request is received. If you have any questions about the refund policies, you can contact support for more information.

Sleeplady.com offers a variety of products and services aimed at improving sleep for children from newborns to 6 years old. Popular services include 1:1 personalized sleep help from certified Gentle Sleep Coaches and the Sleep Lady Shuffle Method®, which has aided over a million families. For self-help, there are online courses like Gentle Sleep Solutions that promise better sleep in two weeks. The site also features books authored by Kim West, such as 'The Sleep Lady's Goodnight Sleep Tight' and its accompanying workbooks, including one for children with special needs. Additionally, free sleep guides are available, covering common sleep issues and transitions like moving to a big bed.